Publication date:December 16, 2013
This report presents 5 main recommendations which will –if implemented- improve emergency preparedness for ICT Stakeholders. The results of the preliminary study performed in 2011 showed that the preparedness for Black Swan events (low probability / high impact) cannot be handled in isolation, and that one of the possible responses to this issue could be the use of Mutual Aid Agreements. The recommendations intend to provide a high level coverage to raise awareness and encourage their development.
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